All tagged strategic planning
Improving service quality is the most important benefit of organizational accreditation. But from our experience, it is not the only benefit! Every time an organization completes the accreditation process, COA asks about its impact. Several themes have come out of our survey responses.
There is no doubt that having a technology plan is central to business success. And nonprofit service delivery is no exception. Customers look for and expect to find many nonprofit services online.
At its most basic level, a technology plan is a high-level strategy that details where your organization is now and where it wants to go in the future with respect to technology and infrastructure.
Developing a strategy and understanding the short- and long-term costs of that strategy can seem daunting. Where do we even start? How do we build out our technology? Do we need something more than our current website? What kind of database should we use? Do we need a mobile strategy? These are all great questions. And developing a technology plan can help answer some of these questions and put you on the road to creating a sustainable and purposeful strategy for leveraging technology to meet your mission.