All tagged coa accreditation
Last week I was offered the opportunity of a lifetime: to join the Council on Accreditation as the organization’s 6th President and CEO. As I have said to staff several times, I feel like the luckiest person alive. Leading COA is the realization of a lifelong dream to shape the human services field in ways that profoundly impact the lives of people in need.
A special message from COA’s President and CEO.
Improving service quality is the most important benefit of organizational accreditation. But from our experience, it is not the only benefit! Every time an organization completes the accreditation process, COA asks about its impact. Several themes have come out of our survey responses.
We are proud of the hard work our team does here on the COA blog, Interpretation. As we kick off the new year, we want to highlight five posts from 2018 that exemplify what this blog is about: sharing best practices in human services, accreditation, and the issues impacting our community.
Stan Capela shares some of his most memorable experiences over the last 22 years traveling around the country conducting COA Site Visits, "I have many more stories and these are just a few - they're easy to come by as a Peer Reviewer because the role is about interacting with people and observing inspiring teamwork. When I conduct an entrance meeting, I start by saying 'I know this is a lot of work, but we’ll get through it together.' I tell them that the Site Visit is an opportunity to invite people into their home and share their world, and that we are a family of helpers who have dedicated our lives to helping people in need. Going through the accreditation process is a chance to affirm what we do."